Privacy policy

Privacy Policy

Effective Date: July 24, 2026

General

At Bodiskin, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit www.bodiskin.com, purchase our products, subscribe to our communications or otherwise interact with us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Purchase history
  • Customer service enquiries
  • Product reviews or feedback
  • Marketing preferences

We also automatically collect certain technical information when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity
  • Cookies and similar technologies
  • Location information (where permitted)

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Arrange shipping and delivery
  • Process payments
  • Provide customer support
  • Manage returns and exchanges
  • Communicate with you regarding your purchases
  • Send marketing communications where you have opted in
  • Personalise your shopping experience
  • Improve our products, website and services
  • Prevent fraud and maintain website security
  • Comply with legal and regulatory obligations

Marketing Communications

If you choose to subscribe to our mailing list, we may send you updates about:

  • New collections
  • Product launches
  • Exclusive offers
  • Events
  • Wellness content
  • Brand news

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Cookies & Analytics

We use cookies and similar technologies to improve your experience, understand how our website is used and personalise content and advertising.

These technologies may include:

  • Essential website cookies
  • Performance and analytics cookies
  • Marketing cookies
  • Advertising and social media pixels

We currently use services including Shopify, Google Analytics, Meta (Facebook & Instagram), TikTok and other marketing partners to help us understand website performance and improve customer experience.

You can manage your cookie preferences through your browser settings or our cookie banner.

Sharing Your Information

We never sell your personal information.

We may share your personal information with trusted third-party service providers where necessary to operate our business, including Shopify, payment processors, shipping providers, customer support platforms, email and SMS marketing providers, analytics providers and fraud prevention services. These providers only receive the information necessary to perform services on our behalf and are required to protect your information in accordance with applicable law.

International Data Transfers

As a global ecommerce business, your personal information may be transferred to and processed in countries outside your country of residence.

Where personal information is transferred internationally, we take reasonable steps to ensure it remains protected through appropriate contractual, technical and organisational safeguards, in accordance with applicable privacy laws.

Data Security

We implement appropriate technical and organisational security measures designed to protect your personal information from unauthorised access, misuse, disclosure, alteration or loss.

While no online system can guarantee absolute security, we continuously work to safeguard your information using industry-standard security practices.

Payment Security

All online payments are processed securely through trusted third-party payment providers. Bodiskin does not store or have access to your full payment card details. Payment information is encrypted and processed using industry-standard security measures.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request a copy of your personal information
  • Object to certain processing activities
  • Request restriction of processing where permitted by law

To exercise any of these rights, please contact us using the details below.

Your Privacy Rights by Region

Bodiskin is committed to respecting applicable privacy laws in the countries where we operate and where our customers reside.

Depending on your location, you may have additional rights under applicable privacy legislation, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the California Consumer Privacy Act (CCPA), the Australian Privacy Act 1988, Singapore's Personal Data Protection Act (PDPA), and other applicable privacy laws.

Subject to applicable law, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of your personal information.
  • Object to or restrict certain types of data processing.
  • Withdraw your consent where processing is based on consent.
  • Request a copy of your personal information in a portable format.
  • Opt out of receiving marketing communications at any time.

We will respond to privacy requests in accordance with applicable legal requirements. To exercise any of these rights, please contact us at: concierge@bodiskin.com 

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our products and services
  • Comply with legal, tax and accounting obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, we securely delete or anonymise it.

Children's Privacy

Our website and products are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations.

The updated version will always be available on this page, together with the revised effective date.

Acceptance of Terms

By visiting bodiskin.com, creating an account or placing an order, you agree to this Privacy Policy and our Terms of Service. We've written them to be clear and fair, because caring for you goes beyond your skin. If anything here doesn't sit right with you, please reach out to us at concierge@bodiskin.com before using our site.

Collection of Information

We only collect what we need to look after you well: the details you share when you shop, subscribe or get in touch, and the technical information that helps our website run smoothly. Nothing unnecessary, nothing hidden. You'll find the full list under "Information We Collect" above.

Use of Information

Your information helps us deliver your order, support you after purchase and shape a more personal Bodiskin experience. If you've opted in, we'll also share new releases and skin-loving insights. We never sell your personal information. See "How We Use Your Information" above for the details.

Your Information Choices and Control

You're always in control. You can update your details, unsubscribe from our emails at any time, manage cookies through our banner or your browser, or ask us to access, correct or delete your information. Just contact concierge@bodiskin.com and our team will take care of it, in line with the privacy laws where you live.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: concierge@bodiskin.com

Returns Policy

Effective Date: July 24, 2026

General

We hope you love your Bodiskin pieces as much as we loved creating them.

Orders are dispatched within 1–2 business days, and all shipments include tracking so you can follow your order every step of the way. Express shipping is complimentary on every order, to every destination we deliver to, including the United States, Canada, United Kingdom, Australia, United Arab Emirates and Singapore. Complimentary shipping is applied automatically at checkout, and shipping will show as free before payment. Estimated delivery times are shown at checkout. Need it sooner? Please get in touch with concierge and they will help wherever possible. We're adding new destinations regularly. If your country isn't available at checkout, please get in touch with us, we'd love to hear from you. 

Returns & Exchanges

If something isn’t quite right, we accept returns for a full refund or exchange within 15 days of delivery, provided items are returned:

  • unworn
  • unwashed
  • in their original packaging
  • with all tags attached

Because our signature CollaGlow™ fabric contains skin-active ingredients, we’re unable to accept returns on garments that have been worn or washed.

Return Shipping

Returns on unworn Bodiskin are complimentary. To start a return or exchange, contact concierge@bodiskin.com within 15 days of delivery and we'll send you a prepaid, tracked return label. Please use the label provided and original packaging for all returns and exchanges sent back to us.

Refund Processing

Once your return has been received and approved, refunds are typically processed to your original payment method within 5–10 business days.

International Orders

All import duties and taxes are included in your order total. Bodiskin pays them on your behalf, so there is nothing further to pay on delivery. 

Contact Us

If you receive a faulty or incorrect item, we'll arrange a replacement or issue a full refund as quickly as possible.


To start a return or exchange, please contact our team at: concierge@bodiskin.com

FAQs

Q: What makes Bodiskin different from other active wear brands?

A: Bodiskin is a skin-first athleisure brand powered by our proprietary beauty fabric CollaGlow. Combining clinically tested skin beauty benefits with premium performance, our skinwear is exceptionally soft, comfortable, and designed to support both movement and skin health.

Q: Does the collagen and skincare technology in the fabric actually work?

A: Yes! Our proprietary CollaGlow™ fabrics have been independently clinically tested by an ISO-certified cosmetics laboratory and tested by dermatologists. Our proprietary fabric formulations are unique to Bodiskin, including all our fabrics and skin delivery technology.

Q: How long does the collagen last for?

A: Our proprietary formulation of collagen and skincare ingredients are integrated into the fabric itself, engineered to maintain its skincare technology up to and beyond 50 washes when cared for in accordance with our wash instructions. To protect the longevity of your Bodiskins, follow our wash instructions closely and wash inside our microfibre wash bags, provided with every clothing purchase.

Q: How do I care for the fabric?

A: Our fabrics contain active skincare infusions. To help protect the performance and longevity of your Bodiskins, follow our wash instructions, machine wash cold on a gentle cycle, avoiding fabric softeners, tumble drying and wash clothing inside our microfibre wash bags, provided with every clothing purchase. 

Q: Is Bodiskin suitable for intense workouts?

A: Yes! Bodiskin fabrics are engineered for movement, combining skincare benefits such as hydrating and moisturising your skin, together with high quality fabric performance for stretch, support, breathability and moisture management suitable for pilates, strength training, yoga and everyday wear. 

Q: Are the Bodisuits squat-proof and non-see-through?

A: Yes! Our proprietary fabrics have been designed and tested to provide confidence in every moment of movement, with thoughtful details for support in all the right places, gussets for enhanced comfort, a smooth fit and excellent breathability. All while CollaGlow™ delivers clinically proven skin hydration benefits as you wear Bodiskin.

Q: Is Bodiskin suitable outside of workouts?

A: Absolutely! Bodiskin is designed to transition seamlessly between studio to street to travel, errands and everyday wear, combining skincare with elevated styling. With integrated UPF 50+ protection, Bodiskin helps protect covered skin from harmful UV rays wherever the day takes you.

Q: How should I choose my size?

A: Bodiskin has been thoughtfully designed to complement a wide range of body shapes and follows standard international sizing. We have included measurement size charts and a detailed size guide on each of our product pages to help you find your ideal fit. 

Q: How quickly will I receive my order?

A: Express shipping is complimentary on every order, to every destination we deliver to, including the United States, Canada, United Kingdom, Australia, United Arab Emirates and Singapore. Complimentary shipping is applied automatically at checkout, and shipping will show as free before payment. Estimated delivery times are shown at checkout, depending on your destination. Need it sooner? Please get in touch with concierge and they will be happy to help wherever possible.

Q: What is your returns policy?

A: Returns are complimentary. We accept returns for a full refund or exchange within 15 days of delivery, provided items are unworn, unwashed, in their original packaging and with all tags attached. Our CollaGlow™ fabric contains skin-active ingredients, so we are unable to accept returns on worn or washed Bodiskin pieces. Faulty or incorrect items will be replaced or refunded in full. To start a return, contact concierge@bodiskin.com and we'll send you a prepaid return label.

Q: Still have a question?

A: We’re building Bodiskin alongside our community and always welcome your questions, ideas and feedback.

If there is anything we can help with, we’d love to hear from you! Get in touch with us anytime on WhatsApp: +65 874 86641 or Email: concierge@bodiskin.com